CIO Toronto Summit | September 25, 2018 | The Omni King Edward Hotel - Toronto, ON, Canada

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, September 25, 2018 - CIO Toronto Summit

7:00 am - 7:45 am

Registration and Networking Breakfast

 

7:50 am - 8:00 am

Welcome Address and Opening Remarks

Presented by:

Helen Polatajko, Board Director, CDSPI View details

 
 
 

8:00 am - 8:30 am

Keynote Presentation

Digital Transformation: A Journey Not a Destination

There are many forces that are driving companies to continue to transform how they do business. Technological advances such as IoT, AI, machine learning, virtual reality and augmented reality are creating demanding expectations from customers, employees and boards. Adding to the complexity of CIOs and CISOs is the increasing threats to the security of the data that is at the heart of digital transformation. This keynote presentation will focus on the realities that this transformation will never end and it is critical to implement both the mindset and processes to treat digital transformation as a journey...not a destination.

Takeaways: 

  1. It is critical to realize that digital transformation will never end, but will always be unfolding.
  2. CIOs and CISOs must implement processes to ensure that not only their departments are forward thinking, but that their entire company is aware of what new technologies can bring to bear for customers and employees.

Presented by:

Terry Hickey, Chief Analytics Officer, CIBC

 
 

8:35 am - 9:05 am

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Keynote Presentation

Data Security in a Changing World

We live in the era of digital disruption, when always-on connectivity, a mobile workforce and globalization leave us more vulnerable than ever to cybersecurity assaults. In this brave new world, keeping customer and company data safe is a seemingly insurmountable challenge. In an age of digital evolution, new security strategies are needed to address internet-connected endpoint devices.

IT is often called upon to put out fires, and while priorities are focused elsewhere, data is at risk. What you do not see, can and will hurt you and traditional security solutions alone are not enough to deflect continually transforming threats.

Join Vali Ali, VP, HP Fellow, & Chief Technologist - Security & Privacy for HP's PC Global Business Unit, for a discussion about what can happen without an ecosystem that spans PCs, printers, servers and solutions. This talk will review incidents such as last year's NotPetya ransomware attack, that caused Maersk, the world's largest container shipping company, a monumental effort equivalent to installing an entire new infrastructure from the ground up, and Sony's hack by ?Guardians of Peace? that resulted in a leak of confidential data including personal information, copies of then-unreleased films, and other critical information, before employing malware to erase Sony's computer infrastructure. Ali will demonstrate a live recovery against disruptive malware and will share insights to address the security challenges of today's CISOs.

Sponsored by:

HP Inc. View details

 
 

Presented by:

Vali Ali, Chief Technologist Software, Security, and Privacy Commercial Managed IT platforms, PPS, HP Inc. View details

 
 
 

9:10 am - 9:40 am

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Keynote Presentation

Empower Business Transformation with a Well-Managed Hybrid Cloud

Leading IT executives are driving business innovation and growth by extending human capacity with digital labour. However, as IT environments become more complex, the technology required is far beyond what humans alone can manage. A well-managed hybrid cloud environment can bridge that gap.  

Join IBM's CTO, Charlotte Wang, as she takes you through critical elements of a successful hybrid cloud journey, including: 

  1. Migration, modernization, integration and management; 
  2. How companies like American Airlines and IPTOR have automated their hybrid cloud systems management to free up resources for strategic imperatives;  
  3. Integrated brokerage and orchestration for effective management of a hybrid cloud environment;  
  4. How analytics and cognitive are key to consistent operational excellence. 

Gain best practices and how-to's for moving forward in your cloud journey, knowing that a well-managed hybrid cloud environment can ensure your business success today and in future.

Sponsored by:

IBM View details

 
 

Charlotte Wang, IBM Distinguished Engineer, IBM View details

 
 
 

9:45 am - 10:10 am

Executive Exchange

 

Think Tank

The Wait Is Over: GDPR is Finally Here

The new General Data Protection Regulation (GDPR) took effect on May 2018. GDPR impacts over twenty-eight million companies on how they store, process, and track personal data from customers and employees. This session will explore what you need to know about GDPR and data privacy, practical implementation of a privacy program, the future of local data privacy laws in EU, the upcoming ePrivacy regulation in EU and the impact of GDPR on local regulations efforts in other regions of the world.

Takeaways: 
  1. Understand the GDPR regulation institutions, roles and responsibilities.
  2. What are the practical consequences of GDPR on the processing and management of data?  
  3. Understand the first court rulings on GDPR, legal proceedings in play and open/unchallenged questions.

Presented by:

Allan Alford, CISO, Mitel View details

 
 

Think Tank

Data Matters! Attaining Transformation Through Data & Analytics

If digital transformation is a journey, then data is the fuel that will transport your company from here to there. Comprehending and creating insight from data is transformational. Being able to gather and analyze data to generate a competitive edge, creates new opportunities, and promotes innovation. However, to support a pipeline of up-to-date and competitive modern data and analytics, a sound foundation and architecture must be constructed in order to deliver it.

Presented by:

Cal Rosen, Vice President, Data Integration, Scotiabank View details

 
 
 

10:10 am - 10:20 am

Morning Networking Coffee Break

 

10:25 am - 10:50 am

Executive Exchange

 

Thought Leadership

Knowing Is Half the Battle - Protecting Applications & Their Sensitive Data

Application security testing tools scan your code to reveal the long lists of known vulnerabilities, but not all are remediated before the next release-even with mature secure software development practices. Enterprises resort to using theoretical levels of criticality - not actual risks-to prioritize which accumulated vulnerabilities to fix and in what order. Many vulnerabilities often undergo an exception process and make it into protocol. 

A real-time, embedded solution like Prevoty's runtime application self-protection RASP changes the game completely. Prevoty places an automated security mechanism at the front of the line - directly in the application's operating environment - to immediately lower risk and act as a compensating control at runtime. 

As such, Prevoty-enabled enterprises see 98%+ of their known vulnerabilities mitigated instantly, reducing backlogs and expediting an otherwise cumbersome release process. Prevoty RASP detects live production attacks and generates real-time security event longs and reports. Security teams can then correlate pre production vulnerability scan results with Prevoty's runtime attack logs to go back, remediate based on actual risk - not just hypothetical threats. The result? Improved forensics.

Sponsored by:

Prevoty, Inc. View details

 
 

Hugh Cushing, Solution Engineer, Prevoty, Inc. View details

 
 
 

10:55 am - 11:20 am

Executive Exchange

 

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Thought Leadership

A Journey to Digital Transformation: The People Side of Accelerated Innovation

Competing in the new digital economy requires unprecedented speed and agility and one of the primary barriers to accelerating innovation is people. Culture, talent acquisition, and organizational structure congruent with supporting processes and architectures are required to create high performance teams. Join Michael Cardy as he references original research for the basis of defining the attributes of high performance teams and strategies for transforming organizational capability through talent acquisition and skills enhancements.

Sponsored by:

Red Hat Canada Limited View details

 
 

Mike Cardy, Chief Technology Strategist - Canada, Red Hat Canada Limited View details

 
 
 

11:25 am - 11:50 am

Executive Exchange

 

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Thought Leadership

What keeps your software vendors up at night?

Security is on top of everyone's mind these days, but security means something different to everyone. Network Security, Governance and Compliance, Product/Application Security, Corporate Security, why lump all security disciplines into one? 

In this presentation, BlackBerry's Product Security Response Leader will discuss how Product Security is unique from the other security disciplines, and focus on why Product Security is misunderstood, under utilized, and is still an emerging field. Gain strategies for understanding the threat landscape as it relates to Product Security, what software vendors should be doing to protect you, and how BlackBerry defends its own products. 

Hear tales from the trenches from a software vendor's perspective, and find out how you can approach your software vendors and begin asking the difficult questions to determine if their products are implementing robust Product Security processes in order to protect you.

Sponsored by:

BlackBerry View details

 
 

Tyler Townes, Leader of BlackBerry Security Incident Response Team, BlackBerry View details

 
 
 

11:55 am - 12:20 pm

Executive Exchange

 

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Thought Leadership

The Future of APIs

APIs are not just another technological fad, but a revolutionary technology that changes how we build software. APIs simplify application integration, letting teams deliver new functionality faster than ever before. But more than this, APIs open core services to a wider, global audience that brings with it a valuable, fresh perspective to development. These are the innovators who see opportunities that internal teams often miss. The real value proposition of APIs is in what they can inspire. 

In this talk, we will look at the state of the art in API design and management. We will highlight the shortcomings of the current model and consider how APIs should adapt to a world of ephemeral services. We will explore how APIs might adapt to asynchronous and streaming models of information delivery and examine the security implications of rolling out a truly global application network.

Sponsored by:

CA Technologies View details

 
 

Scott Morrison, SVP and Distinguished Engineer, CA Technologies View details

 
 
 

12:25 pm - 1:35 pm

Working Lunch & Panel

CIOs/CISOs as the Consummate Communicator

Digital transformation is changing how you equip your employees and how your company interacts with customers. It is also changing the role of the CIO and CISO to be a business leader and internal sales leader for transformation. CIOs are now responsible for communicating strategies and recommendations to CxOs, boards and key stakeholders within a company. Join us, during lunch, for a passionate panel discussion with your peers as they share how they are successfully communicating internally to accomplish the company's goals.

Takeaways:

  1. CIOs must be great communicators, not only with their teams, but the rest of the organization.
  2. CIOs must learn the best ways to communicate clarity and urgency with boards and CXOs.

Moderated by:

Helen Polatajko, Board Director, CDSPI View details

 
 

Panelists:

Sandra Persaud, Director, Risk Advisory, Deloitte Canada

 

Alizabeth Calder, SVP, CIO, HomeEquity Bank

 

Samer Adi, Head of Information Security & Internal Controls, Indigo Books & Music Inc. View details

 
 

Michelle Joliat, Managing Director and Head, Wealth Digitization, Robotics, and Process Transformation, BMO Financial Group

 
 

1:40 pm - 2:05 pm

Executive Exchange

 

Executive Boardroom

Deception-Based Threat Detection: Myths and Realities

In today's world where advanced threats and insiders demonstrate that they can evade security prevention systems, in-network threat visibility and detection are considered critical security infrastructure. That said, there are myths and realities about the effectiveness of deception for detecting advanced threats - and there are specific strategies for operational management efficiency and key use cases that are driving adoption. Join us for this session where you'll hear about real-world deployment experiences, the value customers are realizing, and what pen test Red Teams are saying about deception-based threat detection.

Sponsored by:

Attivo Networks View details

 
 

Tom Atkins, AVP, Attivo Networks View details

 
 

Thought Leadership

Accelerating Digital Transformation with Collaborative Communications
Digital transformation is about meeting the needs of today's modern business. The new workforce is increasingly mobile, global and distributed and is putting requirements on companies to support their on-the-go lifestyle. Discover how building a cloud ecosystem of integrated applications drives the speed, agility and data insights you need to generate meaningful business outcomes. With the right solutions in place, you can empower employees to work anytime, anywhere and on any device using the modality of their choice - whether online chat, video meetings or voice communications.

Sponsored by:

RingCentral View details

 
 

Curtis Peterson, SVP Operations, RingCentral View details

 
 
 

2:10 pm - 2:35 pm

Executive Exchange

 

Executive Boardroom

Finding the Right Security Partner: The Difference Between MSSP and MDR

In today's world of increasing cyber threats, selecting the best security partner for your organization can be challenging. With innovative services such as Managed Detection and Response changing the way organizations respond to threats, it's important to understand the difference between traditional MSSPs and MDR providers. This presentation will focus on the realities of using MSSP technologies versus MDR and provide selection recommendation guidelines for CISOs. 

Takeaways: 

  1. Vendors can respond to incidents proactively or reactively 
  2. Not all MDR vendors are the same 
  3. Use a proof of concept to authenticate vendor claims 
  4. Validate the vendors regulatory experience

Sponsored by:

eSentire View details

 
 

Eldon Sprickerhoff, Founder and Chief Innovation Officer, eSentire View details

 
 

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Executive Boardroom

Prototyping a Digital Service Organization

You are invited to step outside of the traditional confines of IT to better meet your expanding business objectives. Join us to see how a co-creation workshop with your team can help you creatively remodel and build the digital service infrastructure required to meet your growth objectives.  

IBM's Innovation Program Director Sergio Borger will inspire you with: 

  1. Workshop methodologies perfected through co-creation sessions he has conducted with a range of industry customers; 
  2. A clear picture of how hybrid IT comes together when supported by intentional collaboration amongst team members;  
  3. Next steps for co-creating a new service organization that aligns with business objectives to deliver successful outcomes.

Sponsored by:

IBM View details

 
 

Sergio Borger, Innovation Program Director, IBM Global Technology Services, IBM View details

 
 
 

2:40 pm - 3:05 pm

Executive Exchange

 

Think Tank

Driving Digital Transformation: Proactive Path vs. Reactive Response

Shakespeare wrote that we should be afraid of greatness as "some are born great, some achieve greatness and some have greatness thrust upon them". This is true today as well for CIOs and CISOs. Digital transformation will happen, the only question being will the CIO drive it or will it be thrust upon them. We will discuss how to be a proactive voice in driving your company's digital transformation journey instead of waiting and responding to the voice of others.

Takeaways:

  1. Digital transformation is happening with or without our actions.
  2. The most successful CIOs will drive this transformation from a proactive point of view instead of reacting to internal and external voices.

Presented by:

Eric Whaley, CIO, Wolseley Canada Inc. View details

 
 

Think Tank

Designing the Digital Workplace

Employees are consumers of digital technologies such as IoT, AR and VR. The plethora of mobile devices has enabled them to work where they want and when they want which has raised the bar on employee expectations for tools and capabilities from their employers. In order for companies to retain the best and get the most out of their employees, it is vital to design and continually update the digital workplace. We will discuss the current trends as well as share case studies of successful digital workplace implementations.

Takeaways:

  1. Highly skilled employees will demand a mobile and efficient workplace.  
  2. Keeping these skilled employees fully engaged and passionate about your company is critical to achieving the desired digital transformation.

 

3:10 pm - 3:35 pm

Executive Exchange

 

Innovation Partners Showcase

A brief, but compelling review of three new innovative technologies supporting digital transformation.

Sponsored by:

GTT Communications View details

 
 

FireMon View details

 
 
 

3:35 pm - 3:45 pm

Afternoon Networking Coffee Break

 

3:50 pm - 4:15 pm

Executive Exchange

 

Think Tank

CIO's Got Talent: Finding, Growing & Retaining the Best People

While new technology and solutions can help CIOs make more, faster and better decisions for an organization, nothing will take the place of a highly talented workforce. CIOs need to be great recruiters of talent but even more importantly growing the skills and capabilities of their team providing engaging and challenging opportunities for people. Competitive compensation is important for retaining great talent but so is a work environment where individual growth and development are front of mind and not an after thought.  

Takeaways:

  1. Highly skilled employees want an environment where they can grow their skills and feel appropriately challenged.
  2. Finding the best people, inside and outside of your company, and then providing a path to individual excellence is a key responsibility of CIOs.

Presented by:

Sergei Beliaev, Vice President - Technology Canada CIO, Walmart Canada

 

Think Tank

Resonating with the Board on Strategic Alignment of Technology-Driven Transformation

It is the Board's job to set the vision for corporate strategy and that includes addressing whether shareholder value is being served. As a result, boards are increasingly pushing their strategic thinking past the traditional boundaries to find the ways that digital investment can be a true differentiator. How does the smart CIO engage with the board on their terms, so we can add value in those conversations?

Takeaways from this session include:

  1. Model-based strategies for identifying opportunities that align with how boards engage to define strategy and vision.
  2. Examples of ways to enrich the traditional planning methods to address board-level interests.
  3. Empowering your CEO with insight that will resonate in the boardroom.

Presented by:

Alizabeth Calder, SVP, CIO, HomeEquity Bank

 
 

4:20 pm - 4:45 pm

Executive Exchange

 

Think Tank

Cloud Infrastructure - Everything's Different, Everything's the Same

As businesses adopt cloud platforms, there are many new factors to consider but many of the fundamentals still apply, just differently. Operations, security, networks - cloud introduces new complexities to each, but new opportunities as well. How can you best adapt your infrastructure to support cloud effectively?

Presented by:

Sandi Jones, AVP, Global Infrastructure Services - Network Services, Manulife Financial Corporation

 

Think Tank

Influencing, and not Just Reacting to, the Business Strategy

Building up digital business hinges on being able to add in information and technology assets and capabilities much earlier into leaders' strategic plans. We will discuss how CIOs are aiming to revamp the dynamics of the provider/consumer relationship in order to have a strategic impact and influence across all levels of the business.

Presented by:

Della Shea, Chief Privacy Officer and Vice President of Data Governance, Symcor View details

 
 
 

4:50 pm - 5:00 pm

What's the Next Stop On the Transformation Journey?

Our Governing Board will summarize the learnings from the day and discuss the path forward for building an ongoing community of CIOs where common issues can be addressed and success stories can be shared.

Takeaways:

  1. Building an ongoing community with your peers can be an invaluable resource for tackling the digital transformation projects ahead of you.
  2. Sharing stories of success (and failures) is not reserved to a one-day CIO Summit, but should be shared on a regular basis with your peers.

Presented by:

Helen Polatajko, Board Director, CDSPI View details

 
 
 

5:00 pm - 6:30 pm

Summit Happy Hour

Sponsored by:

HP Inc. View details