CIO Toronto Summit | Jun 2, 2020 | Digital Event - Real-time Online Conversations,

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, June 2, 2020 - CIO Toronto Summit

9:15 am - 9:30 am

Welcome Registration & Opening Remarks

 

9:30 am - 10:00 am

Keynote Presentation

2020 Focus: The People

Successful IT executives focus on the people. Leaders need to become more of a trusted advisor. It's important for IT
executives to partner with UX, HR and employee experience teams to aid with the shift in workforce dynamics, like
emerging technologies or AI interactions.

  • IT executives need to focus on software user
  • Employee training is critical to software success
  • Leadership should be as fluent in new technology as end-users 

 

10:00 am - 10:20 am

Share:

Thought Leadership

Safe Employees, Secure Business

Enabling a secure remote workforce is more critical than ever before. Whether you're issuing more corporate-owned devices or enabling a BYOD program for remote employees, enabling secure and seamless access to authorized apps is a business imperative. And, MobileIron is here to help. Join this session to learn how your organization can use MobileIron's UEM platform to: 

  • Provide employees with easy and secure access to business services from any location, on any OS or device.  
  • Provide simple onboarding and device lifecycle management with over-the-air provisioning and deprovisioning 
  • Gain comprehensive visibility and policy enforcement to prevent data loss and maintain user privacy

Sponsored by:

MobileIron View details

 
 

Presented by:

Jay Bhansali, Sr. Director Product Marketing, MobileIron View details

 
 
 

10:20 am - 10:40 am

Think Tank

Creating the Acceptable Risk Playbook

Boards and Executives often say that they have a zero-tolerance for cyber risk, but how many CISOs actually have the budget to make that a reality? Be the calm, balanced voice that helps the business address security risks "well enough" by staying within their true risk appetite. Help the business be comfortable with accepting risks so that they can pursue revenue.

Presented by:

Ben Sapiro, Global Chief Information Security Officer, Great-West Lifeco Inc.

 

Think Tank

Bring Your Own . . . Enhancement

Over the next 5 years, it's forecasted that roughly 30% of enterprises will augment BYOD policies to include 'bring your own enhancement' (BYOE) to add focus to augmented staff members. It will be tempting for IT to try and regulate or control human augmentation technology, but the real focus should be to exploit the employee's interest in BYOE to advance the business. We are seeing manufacturing companies currently using wearables to promote worker safety, and companies in both travel and healthcare industries are using these devices to boost productivity. With these technologies constantly evolving, organizations should contemplate how these enhancements can be leveraged in both the personal and professional lives of the workforce. 

Takeaways: 

  • Impactful examples of BYOE 
  • Technology Strategies to encourage employees to use AI 
  • Critical considerations for IT's need to regulate Augmented Technology

Presented by:

Yevgeniy Vahlis, Head of AI Capabilities, BMO Financial Group

 
 

10:40 am - 11:00 am

Thought Leadership

Navigating M&A

Augmented Analytics focus on specific areas of augmented intelligence, using machine learning to enhance how data and analytics are presented and shared. As the capabilities of this technology advance rapidly, it is pivotal to understand these advancements. 

Takeaways: 

  • Process is consistent but inconsistent 
  • Plan the detail but be flexible and nimble 
  • Embrace the change

Sponsored by:

Red Hat Canada Limited View details

 
 
 

11:00 am - 11:20 am

Executive Exchanges and Networking

 

11:20 am - 11:40 am

Executive Exchanges and Networking

 

11:40 am - 12:00 pm

Executive Exchanges and Networking

 

12:00 pm - 12:20 pm

Share:

Executive Boardroom

Accelerating Business Development in a Remote Economy

As it seems the world is shifting from a physical economy to the virtual a unique set of challenges facing business leaders. One way to tackle these challenges head-on is to drive modular development, automation, and visibility within your existing processes. Doing so helps to enable both governance on the IT side and flexibility on the business side, and ultimately, ensures user experience and adoption.

Takeaways:

  • Ensuring adoption through continued engagement within your Continuous Innovation/Continuous Development processes
  • How to empower workforces through your digital factory 
  • How companies use low-code to modernize user experiences 


Sponsored by:

OutSystems, Inc. View details

 
 
 

12:20 pm - 12:45 pm

Networking Lunch


 

12:50 pm - 1:30 pm

Executive Visions Panel

Steering Cultural Change

An IT executive's role, goals and objectives have drastically changed over the years. Most leaders supervise teams and units beyond their IT department. Due to these changes in responsibilities, their success is measured in greater business metrics. As a result, these roles have become both more attractive and more demanding.  

Takeaways: 

  • What are the significant changes regarding the role of the IT Executive 
  • How to keep up with the changing requirements 
  • How to properly measure an IT executive's success

 

1:30 pm - 1:50 pm

Executive Exchanges and Networking

 

1:50 pm - 2:10 pm

Executive Exchanges and Networking

 

2:10 pm - 2:30 pm

Executive Exchanges and Networking

 

2:30 pm - 2:50 pm

Thought Leadership

Governance to Guidance

In the past, architecture choices, ensuring quality, and security and compliance technologies were the ways to enforce governance through tollgates, centralized approvals, and silos. Moving away from Governance model to a Guidance Model can be very powerful for your organizations. 

Takeaways: 

  • Learn the impact a guidance model can have 
  • Learn what guidance looks like. 
  • Learn some approaches you can take to provide guidance.

Sponsored by:

Silver Peak Systems View details

 
 
 

2:50 pm - 3:10 pm

Think Tank

Hyper-personalization: Using Technology to Drive the Bottom Line

How organizations connect with and influence the customer is set for dramatic changes: the identification of sentiment will be the driving force behind many advertisements; the rise in popularity of wearables that track user's habits, locations and biometrics will enable detection of customer emotions and reactions; environmental and behavior indicators enable companies to establish a much deeper level of hyper-personalization within the customer's experience. Companies that successfully apply these trends to gather and make use of data will increase sales and drive revenue, but there is a new industry standard for also being hyper-transparent with consumers about the data that is being collected and how it is being used. 

Takeaways: 

  • How technology has become a critical part of personalizing travel and transportation  
  • How emotional prediction technology will help companies hyper-personalize their offerings  
  • What companies need to consider to succeed in balancing hyper-personalization with being more transparent about data collection

Presented by:

Steve Bogie, Managing Director, Operations IT, Air Canada View details

 
 

Think Tank

The Internet of Things (IoT) Meets the Internet of Behaviors (IoB)

We are approaching a point where individual activities tracked by IoT devices and systems will be recorded digitally by an "Internet of Behavior" (IoB) to influence benefits and service eligibility for people across the world. The idea behind IoB is to be able to digitally link a person with their actions. For example, connecting your identify by way of facial recognition with an activity such as renting a car will be tracked digitally. In addition, IoB will also be used to influence specific behaviors. For example, Progressive's Snapshot and Allstate's Drivewise offerings monitor and record a driver's behaviors and in turn offer higher or lower rates based upon those behaviors. However, there have been concerns raised over the ethical implications of spreading this technology to social services (i.e. schools or assisting living) in an attempt to compensate or discipline certain behaviors. 

Takeaways: 

  • How the internet of behaviors delivers a digital replication of consumers' actions 
  • Strategies and considerations leveraging facial recognition software for everyday verification 
  • What are the concerns regarding the ethics of IoB, and are they valid?
 

3:10 pm - 3:30 pm

Thought Leadership

You Need to Know Who Is Accessing Your Data, But Do You Really?

Knowing who is accessing what data is at the heart of security. Today, users and attackers get to your data through a mesh of web applications, APIs, and microservices. Unfortunately, your database logs only report the querying source as an authorized intermediary application without the originating requestor's information. This blind spot causes glaring gaps during audits, slows incident response, and impede breach detection. 

Learn how to apply new ways of continuously linking originating users' information to every database access with cohesive interworking between edge WAF, server RASP, and Data Activity Monitoring tools.

Sponsored by:

Imperva View details

 
 
 

3:30 pm - 3:50 pm

Think Tank

Data 2020, The Duality of Fueling AI and Addressing Data Risk

This year will offer a wake-up call for many, as the overall cost of getting data wrong will be realized. CIOs will be pulled between business growth strategies focusing on AI and the increasing cyber-imperative of addressing the critical data risk issues. As data is sourced from a complex portfolio of applications; successful transformations will need to balance convincing gatekeepers to say yes, the use of intelligent automation to deliver compelling initiatives for data cleansing, integration, and management, and the overall IT support of the exponentially increasing demand for data overall. Successful leaders will need to leverage concepts like technical debt to deliver the budget increases they need to deliver and manage the potential that data represents. 

Takeaways: 

  • A technical debt view รข?" how mishandling data drives financial cost 
  • How AI improves predictability in safeguarding data 
  • IT teams can be more effective at cleaning and organizing data

Presented by:

Sonia Brar, Vice President, Information Technology, Bell

 

Think Tank

Cryptocurrency Gains Accessibility and Popularity

More and more marketplaces and platforms are beginning to accept cryptocurrency as a form of payment. As this trend continues to rise, there will be a major movement to mobile-accessible cryptocurrency accounts. As trading partners surface in areas that were inaccessible capital markets before, these accounts will also propel e-commerce. It is estimated that by 2025, 50% of people will have and use a mobile-accessible cryptocurrency account. 

Takeaways: 

  • How is cryptocurrency becoming normalized?
  • Considerations for secure access to cryptocurrency accounts as a vital user support strategy 
  • By 2025, nearly 50% of the world will use a cryptocurrency of some kind
 

3:50 pm - 3:55 pm

Closing Remarks